Independent Healthcare Consultant
Available for Engagements
Carolina Coleman, MPP is an independent healthcare consultant with over 15 years of experience in health plan operations, quality improvement, and policy. She spent seven years at L.A. Care Health Plan improving HEDIS scores and patient experience. Her areas of expertise include Medicaid managed care, population health, and catering health systems to serve people with disabilities. She has written numerous RFP responses on behalf of health plans seeking Medicaid contracts.
Areas of Expertise
Medicaid Operations
Quality Improvement
Eligibility and enrollment, program design, program evaluation, member outreach and engagement, plan operations, provider education and training, strategy
Vulnerable Populations
HEDIS, CAHPS, , population health, value-based care, pay for performance programs, PDSAs, Medicare Stars, intervention development, program evaluation, member experience
Writing & RFP Responses
People with disabilities, intellectual and developmental disabilities (IDD), health equity, disparities, dual eligible beneficiaries, rare diseases, mobility disabilities
Original content development for RFP and regulatory responses for Medicaid, dual/SNP, and Marketplace benefit administration