Independent Healthcare Consultant
Available for Engagements
Carolina Coleman, MPP is an independent healthcare consultant with more than a decade of experience in health plan operations and policy. She spent seven years in L.A. Care Health Plan's Quality Improvement Department improving HEDIS scores and patient experience. Her areas of expertise include Medicaid managed care & Exchange plans, population health, and catering health systems to work with people with disabilities. She has written several RFP responses on behalf of health plans seeking Medicaid contracts.
Areas of Expertise
Medicaid Operations
Quality Improvement
Eligibility and enrollment, program design, program evaluation, member outreach and engagement, plan operations, provider education and training, strategy
Vulnerable Populations
HEDIS, CAHPS, patient experience, population health, value based care, pay for performance programs, PDSAs, intervention development
Writing & RFP Responses
People with disabilities, intellectual and developmental disabilities (IDD), health equity, disparities, dual eligible beneficiaries, rare diseases, mobility disabilites
Original content development for RFP and regulatory responses for Medicaid benefit administration